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Objective:
To undertake an opportunity that provides a chance to create something that is truly fantastic. To work in an invigorating
environment that uses MOSS as its "middleware"
Experience
Plantronics, Inc
03/2006
to present Key Roles : SharePoint Engineer: Currently managing both SharePoint 2003 and MOSS implementations
for China, EMEA, Mexico and the US.
Implementation Engineer: Manage 90% of all software rollouts; hardware
purchase, software purchase, installation, configuration and training for K2 2003 & Blackpearl, Nakisa, Equity Edge, Vertex
P&A, ADP, Cliqbooks, EasyProjects,
Major Achievments : The architecting and ultimate deployment of our MOSS farms. Configuration includes custom themes
and site definitions, BDC connections, Infopath and workflow. Used kerberos authentication with a least privileged configuration. Skills Utilized : UI Design, Sharepoint, XML and XSL.
Plantronics, Inc
07/2001
to 03/2006
Key Roles : Desktop Support: Technical
Support of desktops and laptops. Eventually moved into a team lead position and would manage the team when the help desk
manager was out of the office.
Major Achievments : Managed the active directory migration of 85 plus remote systems and wrote password script to prompt
remote users for password expirations.
Managed the decommissioning and data transfer of six file servers coalescing all
data onto one box using CACLS.
Created all AD security groups for company.
Coordinated, managed and personally handled
the annual maintenance and updating of all remote laptops during the annual world wide sales meeting. Skills Utilized : All OS's, LAN and WAN and VPN troubleshooting, imaging systems, slipstream,
packaging and push technology
Kronos, Inc | Crosswind Division
03/2000 to 06/2001
Key Roles : Software
Support Engineer: Provided both in-person and phone support to customers for our time and attendance software package. Wrote
customer service bullitens knowledge base articles. Managed the QA process.
Major Achievments :
Received awards for "excellent
customer service" and multiple bonuses for knowledge base articles.
Skills Utilized
: Windows NT and Novell troubleshooting. Used ISQL
(ASA) and SQL to troubleshoot db issues.
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